Website Navigation Tip: aother pages can also be accessed by clicking the three black lines at the top left of each page
- The Ultimate Care Package For Your Dog -
First 28 days @ $64 per day
Fee from 31st day @ $56 per day
Public Holiday surcharges apply.
IMPORTANT BOOKING INFORMATION
Hound Dog Hotel specialises in long term stays
FIRST TIME/NEW CLIENT BOOKINGS - minimum 5 day period applies
Short stays (1-4 days) offered to Premium Member clients only
Fees are per day and you can check your dog into the Hound Dog Hotel anytime from 8am - 6pm. Please note: we strongly advise you take full advantage of our earliest (8am) check in time and latest (6pm) collection time, as whether you drop your dog to us at 8.01am or 5.59pm the fee is the same. An early check in (8am - 11am) means you gain the best value and also get your dog off to a flying start by ensuring they can join the pack walk on their first day which will help them settle in quickly.
HOUND DOG HOTEL PREMIUM MEMBERSHIP
After a guest's initial stay (which as above must be 5+ days minimum) clients automatically become Premium Member giving their dog access to exclusive additional services priced at exceptionally low levels:-
- Doggie Day Care from 8am to 6pm ($44)
- Epic Adventure Walks of at least 75 minutes ($22)
Both services are only available to Hound Dog Hotel Premium Members because we know the dog already. We know they can be off leash, that they are a well adjusted pack member, and that they are fully up-to-date with their vaccinations.
THE ABOVE SERVICES (SUBJECT TO AVAILABILITY) CAN BE BOOKED UP TO A WEEK IN ADVANCE
Terms & Conditions
Bookings are only finalised when clients provide a signed acceptance of our Terms & Conditions. Full Terms & Conditions are available through the link at the base of each page (below our telephone number).
A few of our key terms & conditions are set out below:
Drop off & Pick Up Times
- Earliest arrival/drop off on first day of stay - 8am
- Latest collection/handover on final day of stay - 6pm
- Earlier start & later end times attract a further day's charge
All Public holidays & days named below are subject to 50% surcharge:
- Good Friday, Easter Saturday, Sunday & Monday
- Christmas Day, Boxing Day, New Years Day
Deposit To Lock-In Dates
When you want to book holiday dates for your dog, to give you time to finalise your travel arrangements, we will hold your requested booking for 5 working days. Then when you are ready to confirm your booking, to lock-in your dates a non refundable deposit of 50% is payable on presentation of the invoice.
N.B. When your deposit is paid, you can relax as your dates are secured and fees fixed to the level at the time the booking was made. Please be aware, deposits are not refundable under any circumstances and no refunds are made if there is a subsequent reduction to the initial number of days booked.
Paying The Balance
The second 50% payment is payable no later than 28 days prior to the start of your dog's holiday.
Same Month Bookings
Any booking made for a holiday that same month is payable in full immediately on presentation of the invoice.
Whilst we are caring for your dog, veterinary attention might become necessary. We only accept guests when owners have agreed in writing to pay any arising veterinary costs. (Owners provide us with details of a valid credit card at the start of their dog's stay).